Do take some time to read through our shipping & returns policy. For additional support and assistance, kindly forward your queries to firstname.lastname@example.org and we will be more than happy to assist you. Alternatively, you may submit your queries here
Shipping & Handling
Studiofrost customers have the option to select one of the following delivery options:
1. Normal Mail
We charge SGD$2.55 for every item included in your order. This amount will automatically be added to your order total upon checkout.
2. Registered Mail
If you would like added security, you may opt for Registered Mail. Registered Mail articles are delivered to your doorstep via SINGPOST. (Authentication required) If you require the Registered Mail service,
Registered mail is charged by Singpost at SGD$2.24 for every two items on top of the local postage of SGD$2.55 per item. Your items will reach you within 3-4 working days (excluding Weekends & Singapore Public Holidays) from the day it is shipped out. You may track your parcels on Singpost with the tracking number that is issued to you in your delivery confirmation email.
We apologise as we currently do not cater to international orders. All orders on Studiofrost are based in Singapore only. Please contact us at email@example.com should you require any assistance.
RETURNS & EXCHANGES
Our mission is to maximize your satisfaction while shopping at Studiofrost.
Our Exchange Policy applies for all products in the unlikely occurence of the following: